Frequently asked questions
DAMAGED/ LOST/ STOLEN PACKAGES
If your package is lost/stolen after being delivered to delievery station such as UPS, USPS or DHL while you are home My Fusion Fit could not be responsible. You will have to make a claim with one of those carriers. Once you receive a tracking number it is your responsibility to contact your carrier about issues regarding your package. Sadly, we have no information about your package once we shipped it. They would be of better assistance to you.
We currently do not ship international pacages at this time.
If you make a mistake on address or somehow miss the package and it is returned to sender we will refund you for the product minus a $5 service fee. Please be careful when typing address we would hate for you to repay for shipping. You do not receive a refund on your initial shipping payment because this was paid to an carrier and if your product was sent out/ scanned in a facility they will not refund the postal fee.
Please review ingredients on all products to avoid allergy issues. Most customers love our products and we appreciate you for trying our organic solutions to natural weight loss.
Every purchase made is nonrefundable and nonexchangeable.